Privacy Policy

Welcome to the official online store of Muirra. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website store.

1. Information We Collect

When you use our online store, we may collect:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account login details
  • Purchase and order history

Payment Information

Payments are securely processed by third-party payment providers. We do not store full payment card details on our servers.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data
  • Website browsing behavior

2. How We Use Your Information

We use collected information to:

  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Manage returns and exchanges
  • Improve website performance and shopping experience
  • Send order confirmations and shipping updates
  • Send promotional offers (with consent where required)
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Sharing Your Information

We may share necessary information with:

  • Payment service providers
  • Shipping and delivery partners
  • Website hosting and IT providers
  • Marketing tools and analytics providers
  • Legal authorities if required by law

We do not sell your personal data.

4. Cookies & Tracking Technologies

Our online store may use cookies to:

  • Remember cart items
  • Save preferences
  • Analyze website traffic
  • Improve functionality
  • Personalize content

You can manage cookies through your browser settings.

5. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your password and account access.

6. Data Retention

We retain information only as long as needed for orders, legal compliance, accounting, fraud prevention, and customer service purposes.

7. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your information
  • Object to marketing communications
  • Withdraw consent
  • Request a copy of your data

To make a request, contact us below.

8. International Orders

If you purchase from outside Morocco, your data may be processed by service providers in other countries.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with the revised date.

10. Contact Information

Muirra Online Store
Email: support@muirra.com
Website: www.muirra.com